Manage
If you're a Tower customer you can register for My Tower, our easy-to-use online self service portal that's open 24/7, so you can update and keep track of your insurance cover online.
Understanding flood and earthquake risk for your house policy
We use risk-based pricing to calculate our house insurance premiums.
Learn how we use the latest data and insights to assess your property's earthquake and flood risk profile.
Changes to ANZ policies, underwritten and managed by Tower
What would you like to do today?
Frequently Asked Questions
You can register your Airpoints? number and start earning Airpoints Dollars? today on eligible Tower policies. Find out how to sign up here.
It's important that we have the right details for you so we can keep you updated and make sure your policy information is correct. You can find more information here.
Whether you need it as proof of insurance, or you just want to review your cover, we can provide you with your policy information in no time. You can find more information here.
Tower sold its life and health insurance and KiwiSaver schemes. You can find more information here.
To make things a little clearer, we've put together a brief guide looking at some of the factors that affect how much you pay for car insurance and explain why the cost of cover is going up.
To make things a little clearer, we've put together a brief guide so you can understand what makes up your insurance premium, why we use risk-based insurance pricing, and why the cost of cover in New Zealand is increasing.
Your Tower Insurance policy premium includes levies we collect on behalf of the government. We break these down and explain any recent changes and rate increases here.
You can find more information on Tower's motor refund here.
Need some help with your insurance?
Chat with us
Live chat with our team in Auckland.
Email us
If you have a general query or wish to update your customer information, submit a contact us form and we'll get back to you as soon as we can.
Discover blog
Get tips on protecting the things that matter most to you in our Discover section.
Tower Insurance is a member of the Insurance Council of New Zealand (ICNZ) and we abide by the ICNZ Fair Insurance Code.
