If you're a Tower customer you can register for My Tower, our easy-to-use online self service portal that's open 24/7, so you can update and keep track of your insurance cover online.
Understanding flood and earthquake risk for your house policy
We use risk-based pricing to calculate our house insurance premiums.
Learn how we use the latest data and insights to assess your property's earthquake and flood risk profile.
What would you like to do today?
Frequently Asked Questions
To make things a little clearer, we've put together a brief guide so you can understand what makes up your insurance premium, why we use risk-based insurance pricing, and why the cost of cover in New Zealand is increasing.
Need some help with your insurance?
Chat with us
Live chat with our team in Auckland.
If you have a general query or wish to update your customer information, submit a contact us form and we'll get back to you as soon as we can.