Live chat with our team in Auckland.
If you have a general query or want to update your customer information, submit a contact us form and we'll get back to you as soon as we can.
PO Box 90347
When you can reach us
For all claims queries, please contact your claims manager using the details they have provided or call us on 0800 379 372
|Monday to Friday||8am - 7pm|
|Saturday||9am - 5pm|
|Public holidays||9am - 5pm|
Manage your insurance 24/7 with My Tower
My Tower is our easy-to-use, online self service portal that's open 24/7, so you can update and keep track of your insurance in your own time, any time
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Make a claim, check upcoming renewals, make payments, and update your details.
You're in control
Update your excess and sum insured.
Make changes fast
Update billing information, personal or policy details, and download documents.
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